Fundme Limited (Company No. 8608808, NZBN 9429051127879) is a New Zealand commercial finance brokerage. We hold a Class 3 Financial Advice Provider licence issued by the Financial Markets Authority (FSP1005055) and are a member of Financial Services Complaints Ltd (FSCL, Member No. 9041).
Our registered address is 28 Tosswill Road, Prebbleton 7604, Canterbury, New Zealand. Our primary contact email is hello@fundme.nz.
This policy explains how we collect, use, store, and share your personal information when you use our website or engage our services. We are committed to protecting your privacy and complying with the Privacy Act 2020.
When you submit an enquiry, application, or contact form on our website, we may collect:
When you visit our website, we automatically collect certain technical information including:
In some cases we may receive information about you from third parties, including credit information from credit bureaus such as Centrix where you have consented to a credit check as part of an application.
We use the information we collect for the following purposes:
Consent to share: When you submit an application or eligibility enquiry through our website, you consent to Fundme sharing your details with one or more lenders, finance providers, or referral partners who may contact you directly about your enquiry. Depending on your circumstances, Fundme may provide advice on your options, or refer your details to a third party who will deal with you directly. You can withdraw your consent at any time by contacting us at hello@fundme.nz, though this may mean we are unable to progress your enquiry.
We may share your information with the following categories of third parties:
Where you proceed with a loan application, we share relevant application information with lenders on our panel for the purpose of credit assessment and funding. Our lender panel is disclosed in our Disclosure Statement. When you submit an application or enquiry, you consent to this sharing, and you understand that the lenders or providers we share your details with may contact you directly about your enquiry.
As part of matching you with suitable funding, we may refer your details to third-party finance providers or referral partners beyond our core lender panel where they may be better placed to help. These parties may contact you directly. We refer your details on the basis of the consent you give when you submit your enquiry, and only for the purpose of responding to your funding request.
Personal and consumer loan applications are processed through the Nobilo Finance platform (operated by Nobilo Finance Limited). By submitting a personal or consumer loan application through our website, your information is shared with Nobilo Finance for application processing purposes. Nobilo Finance's privacy policy governs their handling of your information.
If you ask to be contacted about KiwiSaver advice through our KiwiSaver partner page, the details and answers you submit are sent to Fizzy Financial Limited (FSP1013058), a licensed financial advice provider, so they can contact you about KiwiSaver advice. Fundme does not use this information for lending or marketing, and does not receive any payment from Fizzy Financial for the referral. Fizzy Financial’s privacy policy governs their handling of your information.
Where you consent to a credit check as part of an application, we may access your credit information through Centrix or other credit reporting agencies. This may result in a credit inquiry being recorded on your credit file.
We use the following third-party services that may process your information:
Where relevant to your application, we may refer information to insurance product providers including Autosure, Assurance, and Janssen for the purpose of arranging ancillary insurance products (GAP, PPI, LPI, MVI, MBI). This will only occur with your consent.
We may disclose your information to regulatory authorities, law enforcement agencies, or courts where required by law or where we reasonably believe disclosure is necessary to protect our legal rights or the safety of others.
We do not sell your personal information to third parties.
Our website uses cookies and similar tracking technologies to improve functionality and to measure and analyse website traffic and advertising performance.
When you first visit our website, we ask for your consent to use non-essential cookies and tracking technologies. If you decline, Google Analytics tracking will be disabled for your session. Essential cookies required for basic website functionality are used regardless of your preference.
You can manage or delete cookies through your browser settings at any time. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and Meta advertising at facebook.com/adpreferences.
We retain personal information for the following periods:
After the applicable retention period, personal information is securely deleted or anonymised. We may retain aggregated, non-identifiable data for longer periods for statistical and business improvement purposes.
Under the Privacy Act 2020, you have the right to:
To exercise any of these rights, contact us at hello@fundme.nz or complaints@fundme.nz. We will respond within 20 working days.
You can also contact the Office of the Privacy Commissioner directly at privacy.org.nz or freephone 0800 803 909.
We take reasonable steps to protect the personal information we hold from loss, unauthorised access, use, modification, or disclosure. These measures include secure data storage, access controls, and encrypted data transmission where appropriate.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
If you believe your information has been compromised or you are aware of a security incident involving your data, please contact us immediately at hello@fundme.nz.
If you have any questions about this privacy policy or how we handle your personal information, or if you wish to make a privacy complaint, please contact us:
Email: hello@fundme.nz | 03 925 7748
Complaints email: complaints@fundme.nz
Address: 28 Tosswill Road, Prebbleton 7604, Canterbury, New Zealand
If you are not satisfied with our response, you may escalate your complaint to:
We may update this privacy policy from time to time. The effective date at the top of this page will be updated accordingly. We encourage you to review this policy periodically. Continued use of our website or services following any update constitutes your acceptance of the updated policy.